Last Updated: April 17, 2025
This Privacy Policy describes how Online Help (“the Company”, “We”, “Us”, or “Our”) collects, uses, and discloses Your information when You use Our Service. It also explains Your privacy rights and how the law protects You.
By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
- Account: A unique profile created for You to access Our Service or parts of Our Service.
- Affiliate: Any entity that controls, is controlled by, or is under common control with a party.
- Company: Refers to Online Help, based in Dahod, Gujarat, India.
- Cookies: Small files placed on Your Device to store browsing data and preferences.
- Country: India (State: Gujarat)
- Device: Any device capable of accessing the Service, such as a computer, phone, or tablet.
- Personal Data: Any information relating to an identified or identifiable person.
- Service: Refers to Our website https://onlinehelpful.com.
- Service Provider: A third party engaged to process data on behalf of the Company.
- Usage Data: Data collected automatically about how the Service is used.
- You: The individual or entity accessing or using the Service.
2. Types of Data We Collect
A. Personal Data
We may collect personal information such as:
- Name and contact details (email, phone number)
- Account login details
- Communication preferences
B. Usage Data
Automatically collected information may include:
- IP address, browser type, browser version
- Pages visited, time spent, and date of visit
- Device type, operating system, and unique identifiers
C. Tracking Technologies and Cookies
We use:
- Session Cookies: Temporary cookies that expire when you close your browser.
- Persistent Cookies: Remain stored on your device until deleted.
- Web Beacons & Pixels: To track engagement and improve our Service.
You can disable cookies in your browser settings, but certain features may not work properly without them.
3. How We Use Your Data
We use your Personal Data for:
- Providing and maintaining the Service
- Managing your account and authentication
- Processing transactions and fulfilling contracts
- Sending service updates, offers, and promotional content (if opted-in)
- Improving and personalizing your user experience
- Security monitoring and fraud prevention
- Legal compliance and dispute resolution
4. Sharing Your Data
We may share your data:
- With Service Providers: To operate and maintain our Service.
- With Affiliates: Ensuring they follow the same privacy standards.
- For Business Transfers: During a merger, sale, or acquisition.
- For Legal Compliance: To comply with laws or protect rights, safety, and property.
- With Your Consent: For any other specific purpose you approve.
5. Retention of Your Data
We will retain your Personal Data only as long as necessary for legal, operational, and security purposes. Usage Data is stored for a shorter period unless required for security or legal obligations.
6. Transfer of Your Data
Your information may be transferred to servers outside your jurisdiction. We will take all reasonable steps to ensure your data is protected in accordance with this Privacy Policy.
7. Your Data Protection Rights
You have the right to:
- Access, update, or delete your Personal Data
- Request restriction of processing
- Withdraw consent at any time
- File a complaint with a data protection authority
8. Delete Your Data
You may request deletion of your Personal Data by contacting us at patelakshay3481@gmail.com. We may retain certain information where legally required.
9. Children’s Privacy
Our Service is intended for individuals 18 years and older. We do not knowingly collect data from minors. If you believe a child has provided data, contact us immediately for removal.
10. Security of Your Data
We use commercially reasonable security measures to protect your Personal Data, but no method of transmission over the Internet is 100% secure.
11. Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Significant changes will be communicated via email or a notice on our website.
13. Contact Us
If you have questions or requests about this Privacy Policy:
Email: patelakshay3481@gmail.com
Address: Dahod, Gujarat, India